Privacy Policy

What This Policy Covers

Water Filtration Carrollton runs this website to explain our water testing, filtration and maintenance work for homeowners in Carrollton, TX and the surrounding area. The site is informational. It has no accounts, no online ordering and no forms, so the amount of information involved is small. This page explains what that information is and how we treat it.

Information the Website Records on Its Own

Like nearly every website, ours runs on a server that keeps ordinary technical logs. A log entry typically shows your IP address, browser type, device type, the page you requested, the page that referred you and the time of the visit.

We use these logs to keep the site working, spot errors and notice unusual traffic. We do not use them to identify individual visitors.

Cookies and Basic Analytics

The site may use basic analytics cookies. These small files help us count visits and see which pages people read, such as Water testing or Under-sink reverse osmosis, so we can make the useful pages clearer. You can block or delete cookies in your browser settings, and the site will still work without them.

What You Share When You Call

The only way to reach us is by phone at (972) 430-6272. During a call you decide what to tell us. That usually means your name, a callback number, your address in your home's service area and details about your water, such as a chlorine taste, orange staining in a sink or the age of your filters.

We use what you share to answer your questions, schedule a visit, give you a quote and follow up on the work. If you tell us something we do not need, we simply do not act on it.

Who Else Sees Your Information

We do not sell your information. We share it only when it is needed to do the job you asked for, for example with a testing lab that analyzes a water sample from your home, or when the law requires it. Our website host and analytics provider handle technical data as part of running the site.

Your Choices

You can browse the site without giving us any personal details. If you have called us and want to know what we noted, or want it corrected or removed from our records, phone us and we will take care of it.

Changes to This Policy

If the way the site works changes, we will update this page so it stays accurate. Questions about anything here can go to us by phone at (972) 430-6272.